Shipping & Returns Policy

1. Shipping

Orders are processed within 1–2 business days after payment confirmation.

Estimated delivery:

• Metro cities: 3–5 business days
• Other regions: 5–7 business days

Tracking details will be shared via email/SMS once dispatched.

2. Shipping Charges

• Shipping costs are calculated at checkout.
• Free shipping may apply on orders above a certain value (if applicable).

3. Delays

We are not responsible for delays caused by courier partners, natural disasters, or unforeseen events.

4. Damaged / Missing Items

Please check your package upon delivery.

Report damaged/missing items within 24 hours at support@electrotrendz.in with photos/videos.

5. Non-Returnable Items

• Personal care items, opened software, or customized products.
• Products damaged due to misuse, improper handling, or water damage.

6. Exchanges

Exchanges are allowed only for defective or wrong items delivered.

7. Return Shipping Costs

• If the error is on our side (wrong/damaged product), we cover the return shipping.
• Otherwise, the customer bears return costs.

Contact Us

• Email: support@electrotrendz.in
• Phone: +91 70435 34301